Shipping Policy

Shipping Policy

Processing Time All orders are processed within 5 business days. Orders are not processed or shipped on weekends or bank holidays.

Shipping Rates & Delivery Times

  • Standard UK Delivery – £4.00 | 3-5 Business days
  • International Delivery – Calculated at check out | 5-10 Business days

International Shipping We currently ship to selected countries in Europe. International orders typically arrive within 5–10 business days. Additional customs fees or import duties may apply and are the responsibility of the customer.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us though the Contact us form and we'll be happy to help.

The comfort of home, personalised.
Every Bride deserves a personal touch.
Where every guest is welcomed beautifully.
Because true luxury is making others feel at home.
A touch of hotel luxury at home.